Universities are not there to spoon-feed

AC Grayling:

Peter Mandelson wants more contact hours in higher education, but this would reduce students’ ability to think for themselves
Both the National Union of Students and Lord Mandelson, whose ministerial brief includes higher education, are making an issue of the number of “contact hours” between faculty and students, especially in the arts and humanities. It appears that Lord Mandelson wishes universities to market themselves along the lines of commercial organisations, now that students have to pay more out of their own pockets for their education. Accordingly, he wishes universities to compete with each other, among other things, over the amount of time they offer students.
The assumption that lies behind the contact hours issue is a deeply mistaken one. It is that universities are a simple extension of school, and that as at school, students should be given as much attention as possible. This misunderstanding is astonishing coming from Peter Mandelson, who read PPE at Oxford, though comprehensible enough among students first encountering a much more independent working style than they had while being prepared for the endless hoop-jumping at school. But before the unthinking campaign over contact hours gets out of hand, both the nature of a university education in the arts and humanities, and the role of faculty at universities, should be re-clarified.