The dirtiest secret in higher education is that there is no good data on the quality of teaching and teachers on college campuses. There is no way for anyone to know how good or bad teaching is, beyond anecdotes. Ask around. As someone who has been in this business for 30 years, I will tell you: things are not great and getting worse. I estimate that except for very elite private institutions (Princeton, Wesleyan, and the like), well over half of university instruction across the U.S. is fair to poor. Perhaps 25% is good and 5% is excellent.
How can I make such a claim? I’ll get to that and I’d love to be wrong. But I challenge anyone to push back with real data. There isn’t any beyond what I outline below.
I also challenge anyone to show me any college or university marketing materials that guarantee the quality of classes students will take. You won’t find much. It’s impossible to guarantee quality because there is no operational definition of quality teaching. You may find guarantees of a “quality education” defined by small classes and award-winning professors with Ivy League PhDs, but you will not find an institution that guarantees that some percentage of the courses a student will take will be high quality.
The dirty secret isn’t that there are bad teachers. Of course there are, just as there are bad doctors, bad lawyers, bad plumbers, bad customer service reps, bad cops. The problem is that there’s an entire ecosystem and infrastructure that decided that quality at the micro level, at the level of the individual instructor and individual course, isn’t as important as claims of “social impact” at the macro level, for the institution and the sector as a whole. And so, the inscrutability of teaching quality persists.
Who is to blame for the lack of attention to quality teaching, the lack of data, and the absence of any good definition of quality teaching? Three groups. First, colleges and universities who have no incentive to define or measure teaching quality and have not funded serious controlled studies. Supporting quality is expensive. Second, faculty, who want even less attention paid to teaching quality than their institutions do. In fact, if there is one topic on which faculty and institutions are in complete agreement it is avoiding the topic of teaching quality altogether. (Both prefer to focus on “belonging” and “satisfaction,” the drivers of grade inflation.)





