This article attempts to fundamentally rethink what constitutes community and society on the web, and what possibilities exist for their maintenance and reconstruction in the face of scale and malicious users. The recommendations reached, after analyzing the weaknesses of the web forums we all know and love, are:
User anonymity should be forced.
Barriers to participation should be as low as possible.
Moderation should not focus on users or on comments in isolation, but on the relational quality of comments.
Passive moderation filters can mitigate problems of scale.
Preservation of community must shift from being based on exclusion to being based on demonstrated constructive interaction.
Forums should discriminate between content types: original content, links, and personal content.
Story promotion and front page position should be driven by conversation, not voting.