Claudius, the customized version of the model, would run the machine: ordering inventory, setting prices and responding to customers—aka my fellow newsroom journalists—via workplace chat app Slack. “Sure!” I said. It sounded fun. If nothing else, snacks!
Then came the chaos. Within days, Claudius had given away nearly all its inventory for free—including a PlayStation 5 it had been talked into buying for “marketing purposes.” It ordered a live fish. It offered to buy stun guns, pepper spray, cigarettes and underwear.
Profits collapsed. Newsroom morale soared.
This was supposed to be the year of the AI agent, when autonomous software would go out into the world and do things for us. But two agents—Claudius and its overseeing “CEO” bot, Seymour Cash—became a case study in how inadequate and easily distracted this software can be. Leave it to business journalists to successfully stage a boardroom coup against an AI chief executive.