The electrical engineer’s Solve SF app lets users file 311 reports about issues like graffiti or sidewalk poop in as little as 10 seconds, roughly five times faster than the city’s official app. It’s McCabe’s passion project, it’s free to use, and has been boosted online by the political organization GrowSF.
But the city is about to kill the vital mechanism the app runs on.
Officials from the city administrator’s office on May 13 told McCabe, who lives near the Castro, they’re shutting down the Open 311 API program, which allows third-party apps and other programs to pull from and send data to the city’s 311 service.
