S.F. bureaucrats give woman a choice: Remove free library or pay $1,400 after one anonymous complaint

Heather Knight

For more than a decade, Susan Meyers’ front sidewalk proved a cheerful hub in her Lower Pacific Heights neighborhood — until one anonymous grump called 311. In this city notorious for giving tremendous credence to solitary complainers — who have the right to halt housing projects, foil their neighbors’ housing remodels and stall emergency transit projects — that one call compelled a visit from a Public Works inspector.

And soon, Meyers’ adorable little library had a notice affixed to it with bright blue tape giving her two choices: Remove the bench and the library or pay $1,402 for a “minor encroachment permit.”