Madison Square Garden Uses Facial Recognition to Ban Its Owner’s Enemies

Kashmir Hill:

Over Thanksgiving weekend, Kelly Conlon, 44, a personal injury lawyer from Bergen County, N.J., was chaperoning her 9-year-old daughter’s Girl Scout troop on a trip into Manhattan to see the “Christmas Spectacular” at Radio City Music Hall.

Before she could even glimpse the Rockettes, however, security guards pulled Ms. Conlon aside and her New York jaunt took an Orwellian turn.

“They told me that they knew I was Kelly Conlon and that I was an attorney,” she said this week. “They knew the name of my law firm.”

The guards had identified her using a facial recognition system. They showed her a sheet saying she was on an “attorney exclusion list” created this year by MSG Entertainment, which is controlled by the Dolan family. The company owns Radio City and some of New York’s other famous performance spaces, including the Beacon Theater and Madison Square Garden, where basketball’s Knicks and hockey’s Rangers play.

Its chief executive, James L. Dolan, is a billionaire who has run his empire with an autocratic flair, and his company instituted the ban this summer not only on lawyers representing people suing it, but on all attorneys at their firms. The company says “litigation creates an inherently adversarial environment” and so it is enforcing the list with the help of computer software that can identify hundreds of lawyers via profile photos on their firms’ own websites, using an algorithm to instantaneously pore over images and suggest matches.