Meta Employees, Security Guards Fired for Hijacking User Accounts

By Kirsten Grind and Robert McMillan:

Some of those fired were contractors who worked as security guards stationed at Meta facilities and were given access to the Facebook parent’s internal mechanism for employees to help users having trouble with their accounts, according to the documents and people familiar with the matter.

The mechanism, known internally as “Oops,” has existed since Facebook’s early years as a means for employees to help users they know who have forgotten their passwords or emails, or had their accounts taken over by hackers.