Of course, there is fierce debate about whether algorithms could in fact reinforce human biases rather than eliminate them. Others argue some AI products are merely digital snake oil lapped up by credulous HR departments.
But in addition to interrogating whether the technology works as intended, employers need to pay more attention to how the process affects prospective employees. Researchers at the University of Sussex Business School, in association with the Institute for Employment Studies, have warned that young jobseekers feel confused, dehumanised and exhausted by automated recruitment systems.