Digital dystopia: how algorithms punish the poor

Ed Pilkington:

Their dispatches reveal how unemployment benefits, child support, housing and food subsidies and much more are being scrambled online. Vast sums are being spent by governments across the industrialized and developing worlds on automating poverty and in the process, turning the needs of vulnerable citizens into numbers, replacing the judgment of human caseworkers with the cold, bloodless decision-making of machines.

At its most forbidding, Guardian reporters paint a picture of a 21st-century Dickensian dystopia that is taking shape with breakneck speed. The American political scientist Virginia Eubanks has a phrase for it: “The digital poorhouse.”