Human Resource Directors and Employee Unions

Sara Goldrick-Rab:

Here are some key highlights related to HR Design:
Concerns about salary equity are losing ground. Nearly 32% of HR Directors at public research universities said they are paying less attention to equity in faculty and staff salaries than they did five years ago, and just 17% are attending to those issues more often, despite the strong likelihood (given austerity practices) that inequities are growing.
Almost all HR Directors take a dim view of unions. Close to 90% of HR Directors at public research universities contend that unions inhibit their ability to re-deploy people and define job tasks, discourage pay for performance, and inappropriately protect poor performing employees. Less than 1/3 of such Directors acknowledge unions’ demonstrable roles in securing better salaries and benefits and ensuring fair treatment of employees.
Few HR Directors seem able to ground their assessments in data. Just 28.6% of HR Directors at public research universities report that they have good data on employee performance, productivity, and satisfaction, and only 21.4% say they use such data in campus planning and policy decisions. (Sidenote: Oh. My. God.)
And yet somehow, HR Directors are able to attribute low morale among employees to recent budget cuts. 74% of those at public research institutions agree that budget cuts did major damage to staff rationale, and 20-30% say their offices are unfairly blamed for cuts to employee benefits and services and even layoffs. The frequency of these statements is twice as common at public research institutions as compared to elsewhere.