Teachers to Tech Support-We are Not the Enemy

Sara Martin:

In my role at my tiny school district in the central valley of California I find myself in a rather unique position. I wear the hats of classroom teacher (computer lit) and tech support and coordinator. I am also an Adobe Education Leader and in that role I have the opportunity to travel throughout the United States as a trainer and presenter. Whenever I am out of my district training I am often engaged in a discussion about one of the most basic frustrations teachers have around the country (these are teachers trying like mad to integrate technology into their curriculum.) Their frustration source-none other than their own district and school technology administrators and tech support personnel!
Why is it that we have become enemies? Teachers all over the United States tell me that they are constantly locked out and filtered out from most, or all, of the fantastic new free web 2.0 tools that are currently available. Not only are the newest and greatest unavailable, they are frustrated because they can’t even install a simple Flash or Java upgrade themselves. In their efforts to regulate and “keep safe” their networks, administrators have made decisions that often ignore many of the very reasons their networks exist-to facilitate learning and prepare our students for their future. Today’s digital natives are already exploring and using Web 2.0 tools outside schools. Isolating them from these tools at school not only sends them the message that we are outdated and irrelevant, it give them further excuses to tune out, or as they tell me often, to power down, when they enter a traditional classroom.