While employees use videoconferencing now more than ever, there’s an issue happening beneath the surface with platforms like Zoom, Teams and Skype beyond stress and mental health that’s affecting its users.
Amy Bonomi, a social science researcher from Michigan State University, and Nelia Viveiros from University of Colorado, said that these platforms are a ripe setting for unconscious bias — or, attitudes towards people or associated stereotypes with them without our conscious knowledge. These can be related to gender, race, ethnicity, sexual orientation, etcetera.