The insurance firm will introduce an AI system based on IBM Japan Ltd.’s Watson, which according to IBM is a “cognitive technology that can think like a human,” and “can analyze and interpret all of your data, including unstructured text, images, audio and video.” The Watson-based system will be tasked with reading medical certificates written by doctors and other documents to collect information necessary for making payouts, such as medical histories, length of hospital stays, and surgical procedure names.