This post is written by Kevin Wang, Chief Instructor at Tealeaf Academy. Tealeaf Academy is an online school for developers, and offers intensive, project based online bootcamps on web development. If you think this post is useful, you should check them out!
At Tealeaf Academy, creating a “Study Together, Progress Together” experience for our students is at core of our way of teaching. One of our core tools is the discussion board where students ask questions, share ideas, collaborate on homework assignments, and teachers quickly jump in to help students get unstuck on problems. One of our recent priorities was to reduce friction in discussion board usage and encourage more discussions with a complementary email notification and a “reply-to email to post on discussion board” workflow. Once we implemented the below code using the Mailgun Routes API, activity on our discussion board increased three fold, and questions are now typically getting answered within an hour, sometimes even minutes, and students are able to move on the next set of tasks a lot quicker. Here’s how we did it: