“How to Manage Urban School Districts”

Stacey Childress, Richard Elmore and Allen Grossman writing in the Harvard Business Review:

One of the biggest management challenges anywhere is how to improve student performance in America’s urban public schools. There has been no shortage of proposed solutions: Find great principals and give them power; create competitive markets with charters, vouchers, and choice; establish small schools to ensure that students receive sufficient attention—the list goes on. While these approaches have had a dramatic impact on individual schools, they have failed to produce a single high-performing urban school system.
Despite these initiatives and a doubling in annual public spending on education over the past 30 years, to approximately $450 billion in 2005, no one has figured out how to achieve excellence on a broad scale—at every school in a district. One reason is that educators, researchers, and policy makers often see the district office—the organization headed by the superintendent that oversees and supports all the schools in the district—as part of the problem and not as a crucial part of the solution. This is a mistake.
School-based solutions, while important, aren’t enough. If they were, and low-performing schools could heal themselves, urban systems today would be chock-full of highly functioning schools. Achieving excellence on a broad scale requires a districtwide strategy for improving instruction in the classroom and an organization that can implement it. Only the district office can create such a plan, identify and spread best practices, develop leadership capabilities at all levels, build information systems to monitor student improvement, and hold people accountable for results. One of the main reasons reform efforts haven’t scored any districtwide successes is they have neither helped the district office play this role nor created a viable substitute.
To serve in this capacity, district offices will have to transform themselves. Business leaders, who care about their communities and know that their companies need well-educated workers in order to be competitive, have a big stake in assisting with this transformation. They have been extremely generous with money and counsel for urban districts, only to be frustrated by the results. As some corporate executives are beginning to realize, urban school systems are vastly more complex than businesses, yet the knowledge about how to manage them is amazingly sparse.

Clusty Links: Stacey Childress | Richard Elmore | Allen Grossman