Wegmans discontinues its in-store scan-and-go mobile app, citing high losses

Lauren Forristal:

Wegman’s losses from the app point to a common problem among companies that utilize in-store scan-and-go technology — shoplifting. Walmart temporarily suspended Scan and Go, its cashierless checkout program due to theft, an ex-Walmart exec told Business Insider in 2019. Walmart initially tested the technology in 2012 and has since relaunched the self-scanning system.