Today’s workplace surveillance software is a digital panopticon that began with email and phone monitoring but now includes keeping track of web-browsing patterns, text messages, screenshots, keystrokes, social media posts, private messaging apps like WhatsApp and even face-to-face interactions with co-workers.
“If you are a parent and you have a teenage son or daughter coming home late and not doing their homework you might wonder what they are doing. It’s the same as employees,” said Brad Miller, CEO of Awareness Technologies which sells a package of employee monitoring tools under the brand Interguard.
Crossover’s Sanjeev Patni insists that workers get over the initial self-consciousness after a few days and accept the need for such monitoring as they do CCTV in shopping malls.