Information disorder: Toward an interdisciplinary framework for research and policy making

Claire Wardle, PhD Hossein Derakhshan:

This report is an attempt to comprehensively examine information disorder and its related challenges, such as filter bubbles and echo chambers. While the historical impact of rumours and fabricated content have been well documented, we argue that contemporary social technology means that we are witnessing something new: information pollution at a global scale; a complex web of motivations for creating, disseminating and consuming these ‘polluted’ messages; a myriad of content types and techniques for amplifying content; innumerable platforms hosting and reproducing this content; and breakneck speeds of communication between trusted peers.

The direct and indirect impacts of information pollution are difficult to quantify. We’re only at the earliest of stages of understanding their implications. Since the results of the ‘Brexit’ vote in the UK, Donald Trump’s victory in the US and Kenya’s recent decision to nullify its national election result, there has been much discussion of how information disorder is influencing democracies. More concerning, however, are the long-term implications of dis-information campaigns designed specifically to sow mistrust and confusion and to sharpen existing socio- cultural divisions using nationalistic, ethnic, racial and religious tensions.