AMAZON’S BRICK-AND-MORTAR BOOKSTORES ARE NOT BUILT FOR PEOPLE WHO ACTUALLY READ

Jia Tolentino:

The Columbus Circle location is Amazon’s seventh bookstore, so far. It is reminiscent of an airport bookshop: big enough to be enticing from the outside but extremely limited once you’re inside. The volumes on display are spaced at a courteous distance from one another, positioned with their front covers facing out. Greeting customers, front and center, is a “Highly Rated” table, featuring books that have received 4.8 stars or above on Amazon.com, among them Trevor Noah’s memoir, Chrissy Teigen’s cookbook, a book by the couple on the TV show “Fixer Upper,” and a book about kombucha. Other offerings are determined by digital metrics such as Goodreads reviews, Amazon sales, and pre-orders, and by input from the curators at Amazon Books. The store, in other words, is designed to further popularize, on Amazon, that which is already popular on Amazon. (The company’s new Amazon Charts feature, public online as of last week, is intended to challenge the best-seller list at the Times.)

At the right of the shop is a large, Best Buy-esque electronics area that’s mainly dedicated to the Amazon Echo. The Echo section occupies more space in the store than the section dedicated to fiction, which you’ll find on the left. Under the “G”s in the fiction section you’ll find: Roxane Gay, Hazel Gaynor, Paolo Giordano, William Golding, Bryn Greenwood, and Yaa Gyasi. That’s it. Only a handful of authors have two titles featured on the shelves: Margaret Atwood, Jane Austen, Paulo Coelho, Emma Donoghue, Ernest Hemingway, Jojo Moyes, Liane Moriarty, Haruki Murakami, Viet Thanh Nguyen, Marilynne Robinson, and J. D. Salinger. Only John Steinbeck and W. Bruce Cameron have three titles displayed: Cameron’s are “A Dog’s Purpose,” “A Dog’s Journey,” and “A Dog’s Way Home.” Over all, there are fewer than two hundred titles on offer in the fiction section, and three thousand titles in the store as a whole. For comparison, McNally Jackson, in SoHo, stocks about sixty thousand titles; my favorite indie bookstore—Literati, in Ann Arbor, where I went to grad school—stocks twenty-five thousand, with five thousand titles in fiction.