Theme 2: Learners must cultivate 21st‑century skills, capabilities and attributes

Lee Rainie and Janna Anderson:

Will training for the skills likely to be most important in the jobs of the future work be effective in large-scale settings by 2026? Respondents in this canvassing overwhelmingly said yes, anticipating improvements in such education will continue. However, when respondents answered the question, “Which of these skills can be taught effectively via online systems?” most generally listed a number of “hard skills” such as fact-based knowledge or step-by-step processes such as programming or calculation – the types of skills that analysts say machines are taking over at an alarming pace right now. And then, when asked, “What are the most important skills needed to succeed in the workplace of the future?” while some respondents mentioned lessons that might be taught in a large-scale setting (such as understanding how to partner with AI systems or how use fast-evolving digital tools) most concentrated on the need for “soft skills” best developed organically, mentioning attributes such as adaptability, empathy, persistence, problem-solving, conflict resolution, collaboration and people skills, and critical thinking.