Online Advising Still a Rarity in Higher Ed

Dian Schaffhauser:


Few institutions of higher education perform academic advising online or have specially trained or equipped counselors ready to help distance learning students with their advising needs. Those are some of the findings in an extensive report from Primary Research Group, which recently published the “Survey of Best Practices in Academic Advising.”

Across a sample of 43 colleges and universities, 15 percent reported that they used online means to deliver advising sessions; the median was 8.5 percent. The practice is more prevalent in private schools than public ones: 21 percent vs. 13 percent, respectively. Schools with annual tuition costs of $8,000 to $25,000 saw the highest level of use at 30 percent. Two in 10 colleges with an enrollment of fewer than 1,200 students had online advising. The use of online advising surfaced more frequently in institutions running specific schools, such as a nursing program, where the average was 28 percent.