Infinite Campus, Infinite Problems

Libby’s Board of Education Blog:

I conducted a (very) informal poll last night on Facebook–out of curiosity I asked my friends how often their teachers used Infinite Campus. The results didn’t shock me-most respondents answered either “half” or “some” of their teachers updated their gradebook regularly. Personally, “half” accurately describes my teachers. For some classes, I consistently know what grade I’m getting because the teachers add assignments often. However, many classes aren’t updated regularly, making it hard for me to know what assignments I’m missing and how to prioritize my time.
Infinite Campus is a six-year old program that the district has continuously struggled to implement. It’s in every school and every teacher has access, but the system isn’t always user friendly for teachers and staff inputting data. I’m pretty sure teachers don’t update because of the clunky interface. In fact, tonight’s Board Meeting confronted an issue with Infinite Campus: not everyone uses it.
Ed Hughes got mad tonight. After a string of public appearances condemning IC, disappointing news that the Infinite Campus developers weren’t flexible about changing and a suggestion that we abandon the Infinite Campus system entirely, Mr. Hughes practically shouted that “we should either require all teachers to be compliant or get some direction from the administration on what we need to change.”

Much more on the Madison School District’s Infinite Campus experience, here.
Libby mentioned “developers weren’t flexible about changing”… There may well be opportunities for improvement. But, Infinite Campus has a large installed base. Why is it working in other Districts, and not Madison? My 18 years in the software business informs me that leadership is critical to successful implementation. It also means that such systems must be mandated. Waiting six years is a disaster, financially and from a credibility perspective.
Nearby Districts such as Verona have managed to implement student information systems. Why can’t Madison? Time to pull the plug if the Administration can’t make it happen.