Five areas where colleges could use some schooling

Jay Matthews:

My family has much experience in higher education, not all of it happy. I spent six years as an often struggling undergraduate and grad student. My journalist wife did ten years in higher ed, including three of what she considered hard labor as a visiting professor. Our kids add another 11 years, with the youngest child about to sign up for three more. Please don’t ask me what that will cost.
American colleges and universities are the great strength of our education system. They are revered around the world. But those schools put heavy stress on our families, since getting into, paying for and graduating from the ones we most want often exceeds our capabilities. We need to know more about what they are doing to us, so I am happy to see washingtonpost.com launch two higher education blogs: College Inc. by Daniel de Vise and Campus Overload by Jenna Johnson. Let me celebrate that event by grumbling about what I consider higher education’s five biggest blind spots:
1. College privacy rules are a mess. They are difficult to understand and infuriating when they exacerbate a family crisis. I have heard many stories about students getting into trouble, and their parents being among the last to know. University officials will sometimes take pity on a frantic dad and reveal important things in the kid’s personal file. But why can’t we have more reasonable procedures? Academics who fear intrusive helicopter parents should read the National Survey of Student Engagement report, which reveals that the children of such people do better in college than kids like mine, who didn’t hear much from us.
2. Professors know too little about what high schools are doing to prepare students for their classes.